Returns and Exchanges

At HD Parts and Bikes Trader, we understand that sometimes things don’t go as planned. Whether it’s a part that doesn’t fit your motorcycle quite right or perhaps you’ve changed your mind, we’re here to make the return or exchange process as smooth as possible!

We’ve Got Your Back

If you need to return an item, you have 30 days from the date of purchase to send it back for a full refund. To qualify for a refund, please ensure that items are:

• Unused and in original packaging
• Not damaged or installed

If an item is returned used, damaged, or without its original packaging, we may apply a 20% restocking fee. In cases where the item is extensively damaged or cannot be resold, we reserve the right to refuse the return. Please note that if you are responsible for the return shipping, those costs will be at your expense.

Damaged or Defective Items

If your order arrives damaged or defective, we’re here to help! We’ll work to arrange an exchange or a full refund. In this scenario, return shipping costs will be covered by us. Please try not to alter or further unpack the item if possible, and take a few photos of the damage, as the manufacturer may request them.

Getting Started

Ready to start your return or exchange? Please reach out to us via email at:
info@hdpartsandbikestrader.pro

Important: Please don’t send back any items without contacting us first. We want to ensure the process is seamless for you!

Thank you for choosing HD Parts and Bikes Trader. We appreciate your understanding and look forward to assisting you!